Shipping policy
Shipping Policy
Last updated: July 26, 2026
Processing Time
Orders are processed within 1–3 business days of payment confirmation. You will receive a confirmation email once your order has been dispatched.
Shipping Times
ValueHaven ships worldwide. As a dropshipping store, orders are fulfilled and shipped directly by our suppliers. Estimated delivery times are:
- Standard shipping: 7–20 business days
- Express shipping (where available): 5–10 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or high demand periods.
Tracking
Once your order ships, you will receive a tracking number by email. Please allow 2–5 business days for tracking information to update.
Customs & Duties
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the customer's responsibility and are not included in our prices or shipping fees.
Lost or Delayed Orders
If your order has not arrived within 30 days of the estimated delivery date, please contact us so we can investigate with the supplier.
Contact
For shipping questions, please use the contact information listed on our store.